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Can I skip a month?

Yes, if you don't want to receive a box one month, log into your account before the cutoff date (the 23rd of the month) and opt to skip that month. You may skip a month by logging into your account and changing your renewal date. You may also skip my sending a note via email to hi@blackbutterflybeautiful.com or by visiting our Contact page.

When does this box ship?

Use our new Shipping Schedule to find out when your BLACK BUTTERFLY BEAUTIFUL BOX is scheduled for shipment! The following is a list of TENTATIVE shipping dates for each monthly BLACK BUTTERFLY and BLACK DRAGONFLY subscription box. Please keep in mind that dates can change until marked as final. Dates can be moved up earlier or delayed.

Does my subscription auto-renew?

Yes! Monthly, 3, 6 and 12 Month Pre-Paid subscriptions auto-renew on the 25th of each month. One-Time Gift subscription do not auto-renew.

When’s the last day to sign up for the box I want?

Our cutoff is the last day of each month. For example, if you want the February box, you need to sign up on or before January 31st. If you signup on February 1st, you will receive March's box.

I want to order a gift subscription. How will this work and how will they know that I sent it?

You will place your order the same as you would a normal subscription. During the ordering process, you will provide the email address, mailing address, and name of the person receiving the gift. We will forward the recipient an email with the details of the order and include a special note from you to them. Gift subscriptions are set up to auto-renew. If the recipient wishes to remain a Black Butterfly Beautiful subscriber, they are welcome to visit our site and subscribe.

What about shipping and delivery?

Boxes are shipped USPS First Class Mail. Shipping is $6 per box within the United States, $20 for shipments to Canada, and $29 for International address. The standard shipping window for USPS is 2-5 days, and dependent upon your location. Most of our subscribers receive their packages in about 3 days (international shipping requires longer transit times approx. 1-3 weeks depending on the country's postal services/customs. Some instances may require a tax on customs, this is at the responsibility of the subscriber).

 One-time purchases from our site‚Äôs shop, not including monthly subscriptions, gifted, pre-paid or one-time box options, will be shipped within 48 hours of payment, shipping cost will be calculated at check out. One-time boxes marked as "Past Boxes" will ship with in 48 hours.

Have More Questions?  Visit Our Help Center

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